Please note: we do not refund products that have already been processed and shipped. 

Once a product has been processed through our shipping department and is picked up by the carrier, we cannot place a "Stop Shipment" or issue a refund at that stage of processing. 

Please see "Processing Times" article in the FAQs for more details on our shipment and processing times.

Our system and shipment facilities are not equipped to accept or provide returns for any product that is processed and shipped.
If a case where a return is authorized. We do not provide prepaid return labels; you are responsible for covering shipping costs to return any item(s).

Returns are processed within 7-10 business days after your item(s) are delivered to us.

On a case by case basis, if a product has been authorized for a refund, the refund may be in a form of credit to you as a "Voucher" for further company purchases. Vouchers have no cash Value.

Ibuumerang reserves the right that in some cases the refund may be issued in a form of credit to the original form of payment. 

All refunds for products and services are refunded to the original form of payment. Which is to the account holder that made the original purchase.

Helpful Hint: Ibuumerang is not responsible for returns until they reach our Distribution Center in Houston, Texas. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, ibuumerang will not issue a company credit for your returns.